Our Microsoft Instructional Skills
Course Outline
1
Getting Started...
• MCT Program
• What is my role?
2
What is Adult Learning Theory and How Can I Apply It?
• Adult Learning Principles
• Instructional strategies
• Learning styles
3
Prepare and Plan for Delivery - A Systematic Approach
• Learning outcomes
• Learning objectives
• Know your audience
• Organization
• Time management
• Classroom layout
4
Setting the Stage...
• Establish credibility
• Importance of introductions
• Set the tone
• Set expectations
• Group dynamics
5
Communication Skills
• Verbal and nonverbal communication
• Listening skills
• Handling interruptions and the parking lot
• Handling difficult questions
• Quality questioning
6
A Little Engagement...Please
• Instructional strategies
• Encouraging discussion and interaction
• Recruiting volunteers
• Walk the room
• Whiteboarding
• Don't be boring and fun stuff
7
Killing It With Training Aids
• Presentation materials
• Videos
• Demos
• Real-world scenarios
8
The Virtual Classroom
• Barriers to virtual training
• Best practices
• Using Microsoft Teams
9
Stay in the Loop
• Feedback
• Evaluation
• Further education
