Our Microsoft Instructional Skills

Course Outline

1

Getting Started...

• MCT Program

• What is my role?

2

What is Adult Learning Theory and How Can I Apply It?

• Adult Learning Principles

• Instructional strategies 

• Learning styles

3

Prepare and Plan for Delivery - A Systematic Approach

• Learning outcomes

• Learning objectives

• Know your audience

• Organization

• Time management

• Classroom layout

4

Setting the Stage...

• Establish credibility

• Importance of introductions

• Set the tone

• Set expectations

• Group dynamics

5

Communication Skills

• Verbal and nonverbal communication

• Listening skills

• Handling interruptions and the parking lot

• Handling difficult questions

• Quality questioning

6

A Little Engagement...Please

• Instructional strategies

• Encouraging discussion and interaction

• Recruiting volunteers

• Walk the room

• Whiteboarding

• Don't be boring and fun stuff

7

Killing It With Training Aids

• Presentation materials

• Videos

• Demos

• Real-world scenarios

8

The Virtual Classroom

• Barriers to virtual training

• Best practices

• Using Microsoft Teams

9

Stay in the Loop

• Feedback

• Evaluation

• Further education