Our Microsoft Instructional Skills

Course Outline

#1

Live Session: Kickoff Meeting (1 hour)

1

First Things First... The MCT Program

• MCT Program

• What is My Role?

• Why are Soft Skills Important?

• MCT as a Business

2

Adult Learners: What Do I Need to Know?

• Learning Theories and Instructional Strategies

• Adult Learning Principles 

• Practice Makes Perfect

3

Prepare and Plan: A Systematic Approach

• Learning Objectives

• Practice Makes Perfect

• Know Your Audience

• Get Organized

• Time Management Principles and Techniques

• The Classroom

• Practice Makes Perfect

4

Setting the Stage

• Managing Stage Fright

• Importance of Introductions

• Establish Credibility

• Setting the Tone

• Group Dynamics

• Practice Makes Perfect

5

Communication Skills

• Effective Communication

• Handling Interruptions

• Practice Makes Perfect

• Quality Questioning

• Practice Makes Perfect

• The Parking Lot

• Handling Difficult Questions

• Handling Disruptions and Managing Problems

6

A Little Engagement...Please

• Learning Styles and Instructional Strategies

• Encouraging Discussion and Interaction

• Practice Makes Perfect 

• Recruiting Volunteers

• Walk the Room

• Whiteboarding

• Practice Makes Perfect

• Polls 

• Can Training Be Fun?

• Assessment and Feedback

7

Killing It With Training Aids

• Presentation Materials

• Practice Makes Perfect

• Visual Aids and Multi-Media Presentations

• Practice Makes Perfect

• Case Studies and Real-World Scenarios 

• Presenting with Ease

• Retention: Did It Stick?

• Practice Makes Perfect

8

The Virtual Classroom

• Barriers to Online Training

• Leveraging the Virtual Environment

• Using Microsoft Teams

#2

Live Session: Content Review and Wrap-Up Meeting

9

Staying in the Loop

• Continuous Improvement

• Continuing Education

• Leveraging AI as an MCT

10

Making It Real...

• Knowledge Assessment

• Final Project

11

Course Completion

• What's Next?

• How Do I Apply for My MCT?

>